With a career that spans almost two decades, Mr. Kapoor brings a wealth of world-class hospitality experience and boundless optimism to his role as VP of Operations. His ongoing operational expertise and support extends to all facets of hotel management and operations including revenue management, training and quality assurance. Prior to joining RAMM, Mr. Kapoor spent an impressive 12 years with Wyndham Worldwide as Director of Franchise Operations. With this experience, he encourages innovative hotel management that continually sets higher standards of excellence. He ensures that everyone from our management team to our hospitality associates understand and abide by the same guiding principle: to deliver personal attention to all our guests. Mr. Kapoor holds a BA in Business Administration Management from Fresno State University. He is also a CHA (Certified Hotel Administrator) and a CHO (Certified Hotel Owner).