Kerry Hyland
Demonstrates strength in leading a high-volume, customer service oriented environment with 15+ years of operational and financial management success. Key skills include Training and Development, Staff Engagement, Retention, Financial and Operations Management, Absolute Guest Satisfaction, Budget Planning and P&L Accountability, Purchasing and Cost Containment, Quality Assurance and Food Safety/Sanitation, Sales Forecasting, Personnel Administration and Supervision. Specialties: Work Ethic, Staff/Manager Training and Development with Continued Motivation, Absolute Guest Satisfaction, Data Interpretation to Achieve Results, Financial and Operational Success, Problem Solving, Communication, Critical Thinking, Positive Attitude, Teamwork-Oriented, Time Management, Planning and Organization.
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