Francis founded Francis Darrah Chartered Surveyors in 1998 having served his retail apprenticeship covering East Anglia and East Midlands at Healey & Baker (now Cushman & Wakefield). He returned to Norwich in 1993 and established a retail department as a Partner in a regional firm of Chartered Surveyors prior to setting up on his own. Francis advises landlords and tenants on agency and professional matters regionally and nationally.